Your Privacy Is Our Priority
This policy describes in detail how your personal information is collected, used, and protected on the 77v7 platform.
Introduction
By using the 77v7 website (77v7.cam), you agree to the terms described in this privacy policy. This document will be considered a legally binding agreement. We handle your personal information with great care and keep all data secure through SSL encryption technology. If this privacy policy changes, we will post a notice on the website and update the "Last Updated" date. Please read this policy carefully, and contact our support team if you have any questions.
What Types of Information We Collect
Identity Information
During account registration, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile number
- Email address
- National ID number (where applicable)
Financial Information
For processing transactions, we collect:
- bKash / Nagad / Rocket / Upay account number
- Transaction history and amounts
- Deposit and withdrawal dates and times
- Type of payment method
Technical Information
Information collected automatically while browsing the website:
- IP address and device information
- Browser type and version
- Operating system
- Cookies and session information
- Page visit logs and click patterns
Gaming Activity
To improve service quality, we record:
- Game history and bet amounts
- Win and loss records
- Preferred game categories
- Duration of activity on the platform
- Bonus usage history
Purpose of Data Collection
77v7 uses your information only for specific and legitimate purposes. We process your personal information for the following reasons:
Account Management
Your information is used to create, verify, and secure your account. Age verification ensures that only users aged 21 and above can use the platform.
Transaction Processing
Financial information is required to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to ensure transaction security.
Customer Service
Your information is used to resolve your issues quickly and to provide 24/7 live chat support. Account information is needed to give accurate answers to your questions.
Fraud Prevention
Your information is analyzed to detect suspicious activity, prevent multiple accounts, and guard against money laundering.
Service Improvement
Your usage patterns are analyzed to improve the gaming experience, add new features, and enhance platform performance.
Communication and Notifications
Your registered mobile number and email are used to inform you about new bonus offers, promotions, and important account updates.
Data Storage and Security
77v7 uses industry-leading technology to ensure the highest level of security for your information. The key components of our security system are:
Encryption Technology
All your personal and financial information is protected by SSL (Secure Socket Layer) encryption. This ensures that all data exchanged between your browser and our servers remains unreadable to third parties.
Server Security
Our database servers are protected by advanced firewalls and access control systems. Only authorized staff have access to specific and necessary information.
Data Retention Period
Data is retained for as long as the account is active and for as long as required to meet legal obligations after closure. You may request deletion of your data after closing your account; however, some data may be retained for a set period if needed for fraud investigations or legal proceedings.
Password Security
Your password is never stored as plain text. Passwords are encrypted using strong hashing algorithms, so even our staff cannot see your password.
Sharing Information with Third Parties
77v7 does not sell your personal information or transfer it to third parties for advertising purposes. However, limited sharing may occur in specific circumstances:
Payment Partners
Information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment provider. These partners have their own privacy policies.
Game Providers
Game session data is shared with game providers such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming. This is necessary for fair play and technical functionality.
Legal Obligations
Information may be disclosed when required by a court order, a request from an investigative authority, or applicable law. In such cases, we provide only the minimum information required by law.
Technology Service Providers
Cloud hosting, analytics, and technology service providers are given limited data access under contractual obligations. They may never use the data independently.
Cookies and Tracking Technology
77v7 uses cookies and similar technologies to run the website smoothly and improve your experience.
Types of Cookies and Their Purpose
- Essential Cookies: These are required to maintain login sessions and ensure security. They cannot be disabled.
- Functionality Cookies: Used to remember your preferences (language, display settings).
- Analytics Cookies: Used to find out which parts of the site are used most and to monitor performance.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some site features to stop working.
Your Rights and Choices
As a registered user of 77v7, you have the following rights regarding your own information:
Right to Access Information
You may request to know what information we have stored about you. This information will be provided after identity verification through the support team.
Right to Correct Information
If there is any error in your stored information, you may request a correction. This can be done through account settings or via support.
Request to Delete Information
After closing your account, you may request deletion of your personal information. Unless there is a legal obligation, this will be completed within a reasonable time.
Right to Object to Processing
You may object to the use of your information for specific purposes (such as marketing communications). Contacting support will result in it being withdrawn.
Data Portability
You may request a copy of your account and transaction information. This will be provided within a set timeframe after a verified request.
Right to Opt Out of Notifications
If you do not wish to receive promotional emails or SMS, you may opt out at any time. However, important account notifications cannot be turned off.
Protection of Minors
21+ Age Policy
77v7 strictly prevents anyone under the age of 21 from using the platform. We do not intentionally collect any information from minors.
Date of birth is verified at the time of registration. If we find that a minor has opened an account using false information, that account will be closed immediately and the collected data will be deleted.
If you believe a minor is using this site, please notify our support team immediately. We will take prompt action.
Policy Changes and Updates
This privacy policy may be updated from time to time due to business changes, legal requirements, or technological developments.
Notice of Changes
- If there are significant changes to the policy, a clear notice will be posted on the website.
- Registered users may also be notified by email or SMS.
- If no objection is raised within 30 days of the change date, consent to the new policy will be assumed.
- Continued use of the platform after changes are made will be considered acceptance of the new policy.
- Previous versions will be provided upon request.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, you can contact us. Our dedicated support team is ready to assist you with any privacy-related matters.
77v7 Privacy Support
To request deletion or correction of data, please contact us from your registered email or mobile so that your identity can be verified.
Related Policies
Read our other policies and terms: